TNS Database Error Messages TNS-00547: user information retrieval failed October 9, 2020 mpbod TNS-00547: user information retrieval failed Cause: The SSL protocol adapter was unable to retrieve information about the remote user. Action: Examine the first error in the error stack. It should describe the error in more detail. Back to previous menu https://support.oracle.com/ http://www.oracle.com/ Share this:Click to email a link to a friend (Opens in new window)Click to print (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Tumblr (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on Pinterest (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)