ORA-28560: error in configuration of agent process

oracle

ORA-28560: error in configuration of agent process
Cause: An ORACLE server invoked a function not supported by the connected agent (Heterogeneous Services or external procedures). The most probable cause is incorrect Net8 setup, resulting in use of the wrong agent executable
Action: Check Net8 administration in the following ways: -- When using TNSNAMES.ORA or an Oracle Names server, make sure that the connection from the ORACLE server uses the correct SID. -- Check LISTENER.ORA on the agent's host machine to assure that this SID refers to the correct agent executable in its (PROGRAM=...) clause

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