ORA-28545: error diagnosed by Net8 when connecting to an agent

oracle

ORA-28545: error diagnosed by Net8 when connecting to an agent
Cause: An attempt to call an external procedure or to issue SQL to a non-Oracle system on a Heterogeneous Services database link failed at connection initialization. The error diagnosed by Net8 NCR software is reported separately
Action: Refer to the Net8 NCRO error message. If this isn't clear, check connection administrative setup in tnsnames.ora and listener.ora for the service associated with the Heterogeneous Services database link being used, or with 'extproc_connection_data' for an external procedure call

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